Privacy Policy for LuxeGifts
Effective Date: December 6, 2024
At LuxeGifts, we take your privacy seriously. We are committed to protecting your personal data and ensuring that your information is used responsibly. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you interact with our website and services. By using our website or making a purchase, you agree to the terms of this Privacy Policy.
Information We Collect
We collect both personal and non-personal information to enhance your shopping experience.
Personal Information:
This includes details such as your name, shipping and billing address, email address, phone number, payment information, and any other details you provide when placing an order, subscribing to our newsletter, or contacting us for customer service.Non-Personal Information:
This includes technical data such as your IP address, browser type, device type, operating system, and browsing behavior. This data helps us analyze site traffic and improve your browsing experience.
How We Use Your Information
We use the information we collect to provide better services and fulfill your orders efficiently.
Order Processing:
We use your personal information to process your orders, confirm your purchases, ship your products, and provide you with updates related to your order status.Customer Service:
We use your contact details to assist you with any inquiries, returns, or issues related to your orders or products.Marketing:
With your consent, we may send promotional emails, special offers, and updates on new products and collections. You can opt out of receiving marketing communications at any time by following the unsubscribe link in the email.Website Optimization:
We collect non-personal data to analyze how customers interact with our website, which helps us improve our site’s performance, product offerings, and overall user experience.
Data Security
We employ industry-standard encryption technologies (such as SSL) to protect your personal and payment data during transactions. We also implement other security measures to safeguard your information from unauthorized access, alteration, and destruction. However, no method of transmission over the internet is completely secure, and while we take every precaution, we cannot guarantee absolute security.
Sharing Your Information
LuxeGifts does not sell or rent your personal information to third parties. However, we may share your information with trusted third parties for the following purposes:
Payment Processors:
We share your payment details with third-party payment processors to complete transactions securely. These partners are required to comply with data protection laws and use your data only for the purpose of processing payments.Shipping Providers:
To fulfill your orders, we provide your shipping information to trusted logistics partners who handle the delivery process.Service Providers:
We may share your data with third-party service providers who assist with customer support, analytics, and marketing. These partners are required to protect your data and use it only for the services they provide to us.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience on our website. Cookies are small text files stored on your device that help us remember your preferences, provide personalized recommendations, and analyze site traffic. You can control your cookie preferences through your browser settings, but disabling cookies may affect certain features of the website.
Your Rights
As a customer, you have several rights regarding your personal data:
Access:
You may request access to the personal information we hold about you.Correction:
If your data is inaccurate or incomplete, you can request corrections.Deletion:
You may request that we delete your personal data, subject to any legal obligations.Opt-Out of Marketing:
You may unsubscribe from marketing communications by following the instructions in the email or contacting us directly.
Third-Party Links
Our website may contain links to third-party websites. These sites have their own privacy policies, and we encourage you to read them. We are not responsible for the content or practices of external sites.
Children’s Privacy
LuxeGifts does not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have collected personal data from a child under 13, we will delete it immediately.
Changes to This Privacy Policy
LuxeGifts reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.